Reference

Deposits, Withdrawals and Verification on jilivo

Your jilivo account is connected to bKash, Nagad and Rocket so your balance moves when you do. From adding funds before a BPL match to pulling winnings back to your mobile wallet, every step is handled inside your account — no third-party redirects, no…

bKash depositsNagad withdrawalsRocket paymentsSecure verificationAccount wallet balance
jilivo Deposits, Withdrawals and Verification on jilivo
jilivo Send Money into Your jilivo Account

Send Money into Your jilivo Account

Adding funds starts in the cashier section of your account — not through any external link. Choose bKash, Nagad or Rocket from the payment row, and the screen shows the account number or QR to send to. Open your wallet app, complete the transfer, and enter the transaction ID back in the cashier to confirm. Your balance updates once the payment clears

on our end. Availability depends on your local law and eligible region, so always check what methods are active for your account at the time of deposit.

  • Open the cashier — Log into your account and go to the cashier. The deposit section lists all active payment options for your region.
  • Pick your wallet — Select bKash, Nagad or Rocket. The screen shows the exact account number or QR code to send funds to.
  • Send from your wallet app — Open bKash, Nagad or Rocket on your phone, send the amount, and copy the transaction ID shown in the confirmation.
  • Confirm the transfer — Paste the transaction ID into the cashier field and submit. Your balance reflects the deposit once our system verifies it.
jilivo Verify Your jilivo Account

Verify Your jilivo Account

Verification is how we keep your account and your balance secure. Without it, withdrawals stay on hold — not to create friction, but because a verified account is the only account we can safely pay out to. The process asks for a government-issued photo ID and, in some cases, a selfie or a short document confirming your mobile wallet matches the name

on the account. Players in Dhaka and elsewhere across Bangladesh follow the same steps inside the account settings panel. Upload clear images — blurry or cropped documents slow the review. Once our team approves the documents, the verified badge appears on your profile and your withdrawal access opens.

  • Open account settings — Navigate to the verification section inside your account settings. It shows which documents are still needed for your profile.
  • Upload a photo ID — Submit a clear image of your national ID or passport. Both sides may be required depending on the document type.
  • Confirm wallet ownership — If prompted, provide a screenshot or statement showing your bKash, Nagad or Rocket number matches the account name.
  • Wait for approval — Our team reviews documents in order. The verified badge appears on your profile when the review is complete and approved.
jilivo Move Your Balance Back to Your Wallet

Move Your Balance Back to Your Wallet

Withdrawals work through the same cashier screen as deposits. Your account must be verified before a withdrawal can process — that is a security step we keep consistent for every account holder. Once verified, select your payout wallet, enter the amount and confirm. We send to the mobile number linked to your jilivo account, so make sure your bKash, Nagad or Rocket

number is saved correctly in your profile settings before you request. Payout timelines depend on the payment rail and any verification checks active at that moment; we do not promise a fixed window, but we keep the process as direct as the method allows.

  • Go to withdrawals — Inside the cashier, open the withdrawal tab. Your verified payout methods appear here based on your account profile.
  • Choose a payout method — Select bKash, Nagad or Rocket. Confirm the mobile number on file matches the wallet you want funds sent to.
  • Enter the amount — Type the amount and review the summary screen. Any minimum or maximum for that method shows before you confirm.
  • Submit and track — Submit the request. Your transaction history in the account shows the status so you can track it without contacting support.
WALLET OPTIONS

Payment Methods Active on jilivo

We support the mobile wallets Bangladesh punters actually use. Your cashier shows only the methods confirmed active for your account and region — availability can vary based on local law and eligible regions, so the list you see at login is the accurate one for your situation.

bKash Send directly from your bKash app. Enter the displayed account number, complete the transfer, then confirm with your transaction ID in the cashier.
Nagad Nagad transfers follow the same cashier flow. Select Nagad, send from your app, and paste the transaction reference to complete the deposit.
Rocket Rocket is accepted for both deposits and withdrawals where active on your account. Use the mobile number linked to your jilivo profile.
Bank Transfer Direct bank transfers are available for accounts where mobile wallet options need a backup. Check your cashier for current bank details.

Common Questions About jilivo Banking

If something in your cashier looks different from what you expect, the answers here cover the scenarios we hear about most. For anything not listed, your account support channel is the direct route.

bKash, Nagad and Rocket are the local wallet options. The cashier shows which are active for your account and region at the time you deposit.

Minimums vary by payment method and are shown on the cashier screen before you confirm. We do not publish a fixed figure here as it can change.

Deposits clear once our system receives and matches your transaction ID. If more than a few minutes pass, contact account support with your reference number.

Withdrawals normally go to the same payment method used for the deposit. Your account settings show which wallets are linked and eligible for payouts.

Document review time varies. Submitting clear, uncropped images speeds things up. The verified badge appears on your profile once our team approves everything.

Check your transaction history first — it shows current status. If the status has not updated after the expected window, reach out to account support directly.
Reference

Jilivo Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.