Reference

Register with jilivo and Step Into the Lobby

Creating a jilivo account takes a handful of steps — your basic details, a working mobile number, and a preferred wallet from bKash, Nagad, or Rocket.

bKash, Nagad, Rocket acceptedOne account for sports and casinoMobile-ready from any deviceAccount wallet linked at registrationAvailable for eligible Bangladesh regions

Explore the Lobby Read FAQ

Payment Methods Linked at Account Setup

You connect your payment method right after your account is confirmed, not later. bKash, Nagad, and Rocket are the three mobile wallets we support for Bangladesh. Open your wallet app, use the merchant number shown in your account panel, enter the amount, confirm with your PIN, and the deposit reflects in your jilivo wallet. Upay and direct bank transfer are also available for those who prefer them. Each method saves to your account so repeat deposits skip the setup entirely.

bKash

Send from your bKash app using the merchant number in your account panel. Confirm with your PIN and the amount lands in your jilivo wallet ready to use.

Nagad

Nagad transfers follow the same flow — merchant number, amount, PIN confirmation. Your account wallet updates once the transaction clears from Nagad's side.

Rocket

Rocket is supported for both deposits and withdrawals. Use your Rocket app to send to the shown number, then check your jilivo account wallet to confirm receipt.

Upay

Upay works as an alternative mobile wallet for those who prefer it. Link your Upay number in account settings the same way you would bKash or Nagad.

Bank Transfer

Bank transfer is available for larger movements. Account details are shown in your payment panel after registration. Processing follows standard banking schedules.

How the Registration Process Works

enter your wallet number, and that link stays saved for every deposit you make going forward. Identity checks happen at the withdrawal stage, so keep a copy of your national ID accessible. Our account support team can be reached via live chat if any step gives you trouble. Keep your login credentials private — we

will never ask for your password through chat or email.

Mobile Verification A one-time PIN sent to your registered number confirms ownership. No number, no account — this step keeps your access secure from day one.
Wallet Connection Link bKash, Nagad, or Rocket directly in account settings after registration. Your wallet number saves automatically and is used for every deposit and withdrawal.
Identity at Withdrawal Your national ID is checked when you request a withdrawal, not at sign-up. Have it ready so your first cashout moves without a delay.
Live Chat Support If registration stalls — wrong OTP, form error, wallet not linking — our live chat handles account issues as they come in. Find it in the bottom corner.

Account

The form asks for your full name, mobile number, and a password you choose yourself. After you submit, a one-time PIN lands on your phone — enter it to confirm your number is live and yours. From there, you land straight in account settings where you connect your preferred wallet. Pick bKash, Nagad, or Rocket, enter your wallet number, and that link stays saved for every deposit you make going forward. Identity checks happen at the withdrawal stage, so keep a copy of your national ID accessible. Our account support team can be reached via live chat if any step gives you trouble. Keep your login credentials private — we will never ask for your password through chat or email.

Explore the Lobby

Your details are encrypted for secure account access.

ACCOUNT HELP PATHS

Where to Get Help During or After Registration

Registration questions come in two kinds — ones that block you mid-form and ones that appear after your account is live. We have a few direct channels depending on what you need. If the OTP does not arrive, try resending before contacting support. For wallet-linking errors, our live chat resolves most issues in a single session. For anything account-security related, email is the better channel since it leaves a written record.

Team online

Live Chat

Reach our account team directly from the chat icon on any page. Useful for OTP issues, wallet errors, and form problems during the registration process.

Email Support

Send account and security queries by email for a written thread. Useful for identity verification questions and anything related to account ownership or access.

Help Centre

Common registration steps, wallet connection paths, and OTP troubleshooting are covered in the Help Centre. Check there first for quick answers before contacting support.

ACCOUNT SAFETY SIGNALS

How jilivo Keeps Your Account Secure

Account security starts at the registration stage and carries through every session after. We use SSL encryption across all pages so your details travel protected. Mobile number verification means only you can activate the account tied to your number. Personal data is held under our privacy policy and is not shared with third parties outside of what payment processing requires. Your wallet details are stored in encrypted form and are never visible to support agents in plain text.

SSL Encryption

Every page on jilivo runs under SSL. Your registration details, password, and wallet number are encrypted in transit so they cannot be intercepted during submission.

Mobile Number Verification

The OTP step at registration confirms your mobile number is genuinely yours. No account goes active without that confirmation, which blocks unauthorised registrations.

Identity Verification

Your national ID is verified at the withdrawal stage. This step protects your funds by confirming the person requesting the withdrawal matches the registered account holder.

Data Protection

We hold your personal data under a clear privacy policy. Wallet numbers are stored in encrypted form and are never exposed in plain text, even to our own support agents.

Answers to Common Account Questions

If something about the sign-up process is unclear, these are the questions we hear most from people in Bangladesh setting up their account for the first time.

You need a valid mobile number, a password, and your full name. After submitting the form, a one-time PIN confirms your number before your account goes live.

Wallet linking happens right after your account is confirmed. Go to account settings, choose bKash, enter your wallet number, and it saves for all future deposits and withdrawals.

Try the resend option on the verification screen first. If it still does not arrive, contact live chat with your registered number and our team can check the delivery status.

Not at registration. Identity verification with your national ID is required when you make your first withdrawal request, so have it ready before that stage.

Yes. Nagad and Rocket are both supported. Link whichever wallet you use most in account settings. You can also add a second method if you want flexibility between deposits.

Account access depends on local law and eligible regions. Players in cities like Dhaka can access the account from a mobile browser or the web app once registration is complete.

Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfobKash Balance Add InfoTerms & Conditions InfoDragon Tiger Live Room